Changes between Version 88 and Version 89 of FAQ

Timestamp:

Dec 12, 2009, 4:16:51 PM (15 years ago)

Author:

jmroot (Joshua Root)

Comment:

checksum mismatch ticket requirements

FAQ

@@ -114 +114 @@
 The first thing you should do if you get a checksum error is update your ports with `sudo port sync` — can you install the port now? If so, it means somebody else encountered the same checksum mismatch before and already fixed it.
 
-If updating doesn't help, then you should attempt to discover why there is a checksum mismatch. There are several possible reasons:
+If updating doesn't help, then you should attempt to discover why there is a checksum mismatch. '''Please do NOT file a ticket without first ruling out a misconfiguration on your end. Also make sure that you specify which mirror your download came from when filing a ticket.''' There are several possible reasons for checksum mismatches:
 
  1. ''The file is corrupt''. If it was corrupted by the transfer, download it again (`port clean --all <portname>` and `port install <portname>`). If it is corrupted on the server, there is not much you can do about it. Open a bug in [http://trac.macports.org/newticket Trac] and assign it to the port's maintainer. As for solving the problem: if there are other mirrors, try one of them. You can also ask if someone has a complete file they can send you on the [http://lists.macosforge.org/mailman/listinfo/macports-users MacPorts users' mailing list].