Opened 18 years ago

Closed 17 years ago

#10672 closed defect (fixed)

Trac should use email notifications of bug changes

Reported by: tobhahn@… Owned by: jmpalacios (Juan Manuel Palacios)
Priority: High Milestone:
Component: server/hosting Version:
Keywords: email ticket trac bugzilla Cc:
Port:

Description

trac should email various people (creator, owner, ...) when a ticket changes. The bugzilla behavior is what I would like to have. As a user, I would like to be able to report bugs, but with the current behavior I'm forced to check the trac website regularly to respond to requests for further explanantions, clarifications etc. This is very inefficient.

Change History (16)

comment:1 Changed 18 years ago by danielluke (Daniel J. Luke)

I think the track settings:

always_notify_reporter = true always_notify_owner = true always_notify_updater = true

(under [notification])

Would probably be good

(along with setting smtp_server, smtp_from, smtp_enabled, smtp_replyto, stmp_port and perhaps setting mime_encoding = qp)

comment:2 Changed 18 years ago by kvv@…

Status: newassigned

comment:3 Changed 18 years ago by pipping@…

Milestone: Port Bugs

comment:4 Changed 18 years ago by jmpalacios (Juan Manuel Palacios)

Milestone: Port Bugs

This is not a port bug, removing milestone.

-jmpp

PS: This is a MacPorts long standing request and my top priority to report to macosforge admin personnel, as reported to Kevin on IRC conversations. However, I think there are duplicates to this entry, so I'll look to concentrate all requests into a single, well detailed one.

comment:5 Changed 17 years ago by nox@…

Priority: ImportantHigh
Summary: trac should use email notifications of bug changesTrac should use email notifications of bug changes

comment:6 Changed 17 years ago by wsiegrist@…

Owner: changed from kvv@… to wsiegrist@…
Status: assignednew

Can someone confirm if this is still not working as desired? I am taking over kvv's tickets on here.

comment:7 Changed 17 years ago by danielluke (Daniel J. Luke)

I can confirm that this is still not working as desired (unless you've changed something very recently).

comment:8 Changed 17 years ago by wsiegrist@…

Status: newassigned

I enabled always_notify_owner, always_notify_reporter, and always_notify_updater.

I also added macports-tickets@… as an "always_bcc" per jmpp's request.

What about mime_encoding? It should be defaulting to base64 currently. Do you want qp?

comment:9 Changed 17 years ago by danielluke (Daniel J. Luke)

I would set qp (as most of the traffic is going to be english/ascii), but I don't think it matters too much.

comment:10 Changed 17 years ago by wsiegrist@…

Well the setting only affects MP, so I'm willing to set it to whatever MP wants. You just said "perhaps" originally so I was checking if thats what you want.

comment:11 Changed 17 years ago by danielluke (Daniel J. Luke)

I would prefer it, but I don't speak for MP (and am not on portmgr), so I'll let them decide.

comment:12 Changed 17 years ago by wsiegrist@…

smtp_always_cc is working now. Mail will go to macports-tickets. Can Macports management make the call on email encoding?

comment:13 Changed 17 years ago by wsiegrist@…

Owner: changed from wsiegrist@… to jmpp@…
Status: assignednew

comment:14 in reply to:  12 Changed 17 years ago by jmpalacios (Juan Manuel Palacios)

Replying to wsiegrist@apple.com:

smtp_always_cc is working now. Mail will go to macports-tickets. Can Macports management make the call on email encoding?

Text in tickets will (should) always be English, so setting qp for the mime encoding should be alright.

-jmpp

comment:15 Changed 17 years ago by wsiegrist@…

Done. mime_encoding set to qp.

comment:16 in reply to:  15 Changed 17 years ago by jmpalacios (Juan Manuel Palacios)

Resolution: fixed
Status: newclosed

Replying to wsiegrist@apple.com:

Done. mime_encoding set to qp.

Great! Closing ticket.

-jmpp

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